This unit describes the performance outcomes required to identify customer needs and enquiries, and provide effective information and advice when supplying automotive products and services.
It applies to those working in an automotive workplace.
- Developer: Mark Dibdin
- Developer: Frank Guerin
- Developer: Gokul Singh
- Developer: Wayne Bloffwitch
- Developer: John Copeland
- Developer: Mark Dibdin
- Developer: Troy Drewett
- Developer: Steve Eiffe
- Developer: Frank Guerin
- Developer: Mark LYLE
- Developer: Mark Smallacombe
- External Teacher: Jennings
- Course Contact: John Copeland
- Developer: Jarrad Hamood
- Developer: Sam Moody
- Developer: Cameron Mumford
- Developer: Jamie Nemorin
- Developer: Gokul Singh
- Developer: Paul Tassios
- External Teacher: Jennings
Click on this link to go the the Unit and Assessment Outline for the unit:
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- Developer: John Copeland
- Developer: Mark Fuller
- Developer: Brenton Kotz
- Developer: Cameron Mumford
- Developer: Jamie Nemorin
- Developer: Gokul Singh
- Developer: John Copeland
- Developer: Mark Dibdin
- Developer: Steve Eiffe
- Developer: Mark Dibdin
- Developer: Craig Dredge
- Developer: Mark Fuller
- Developer: Jason Loffler
- Developer: Mark Lyle