This qualification provides the skills and knowledge to be competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context.
Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail outlets.
The purpose of this unit is to provide skills and knowledge required to identify requirements for displays, develop display ideas, obtain approval from relevant personnel, and plan and build displays. It also covers maintaining displays to meet the requirements of the product, the audience and the organisation.
This unit applies to floor and sales team members responsible for merchandise displays for a retail business.
This purpose of this unit is to provide skills and knowledge required to operate a variety of retail equipment. It involves identifying the correct equipment required for a given task, maintaining retail equipment, applying keyboard skills and operating data entry equipment.