This unit describes the skills and knowledge required to work and communicate effectively within organisational policies and governance arrangements, using information and communications technology (ICT) systems, equipment and software.


It applies to individuals who may work under supervision with responsibility to support others within a small office environment.


This course is delivered as 2UAP.  There are two competencies ICTICT203 which you have access to as another Learn course, but if you are registered also in ICTICT205 then you will need access to the extra assessments in this course as well.  Any questions please clarify with your Lecturer.