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Common Units & Resources

Business Administration

Category:

Business Services RPL Submissions Portal

Communicate and work in health or community services

Work with diverse people

Use business equipment and resources

Manage stress in the workplace

Show leadership in the workplace

Implement customer service standards

Address customer needs

Use multiple information systems

Work effectively in customer engagement

Develop product and service knowledge for customer engagement operation

Provide information from and about records

Access learning and career development opportunities

Coordinate production of communication materials

Review and maintain a website

Administer Projects

Write Complex Documents

Coordinate implementation of customer service strategies

Design and Develop Relational Databases

Develop and Use Complex Spreadsheets

Monitor and maintain records in an online environment

Set up a business records system for a small business

Review the status of a record

Retrieve information from records

Undertake disposal

Control records

Contribute to organisational effectiveness in the health industry

Use legal terminology in order to carry out tasks

Carry out a search of the public record

Apply knowledge of legal system to complete tasks

Maintain patient records

Manage a patient record keeping system

Apply the principles of confidentiality, privacy and security in a medical environment

Prepare and process medical accounts

Organise workplace information

Implement and monitor environmentally sustainable work practices