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Common Units & Resources

Business Administration

Business Services RPL Submissions Portal
Communicate and work in health or community services
Work with diverse people
Use business equipment and resources
Manage stress in the workplace
Show leadership in the workplace
Implement customer service standards
Address customer needs
Use multiple information systems
Work effectively in customer engagement
Develop product and service knowledge for customer engagement operation
Provide information from and about records
Access learning and career development opportunities
Coordinate production of communication materials
Review and maintain a website
Administer Projects
Write Complex Documents
Coordinate implementation of customer service strategies
Design and Develop Relational Databases
Develop and Use Complex Spreadsheets
Monitor and maintain records in an online environment
Set up a business records system for a small business
Review the status of a record
Retrieve information from records
Undertake disposal
Control records
Contribute to organisational effectiveness in the health industry
Use legal terminology in order to carry out tasks
Carry out a search of the public record
Apply knowledge of legal system to complete tasks
Maintain patient records
Manage a patient record keeping system
Apply the principles of confidentiality, privacy and security in a medical environment
Prepare and process medical accounts
Organise workplace information
Implement and monitor environmentally sustainable work practices

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