This unit describes the performance outcomes, skills and knowledge to take a leadership role in the delivery of quality case management. This includes disseminating information and providing advice on practice issues relating to case management within the organisation.
Workers at this level provide supervision to others according to organisational policies and procedures.
This unit applies to work in a range of health and community services contexts.
Workers at this level provide supervision to others according to organisational policies and procedures.
This unit applies to work in a range of health and community services contexts.
- Developer: Caroline Neilson
- Developer: Natalie Sims
- Course Contact: Sandii Ritter