This unit describes the performance outcomes, skills and knowledge required to coordinate multiple service requirements for people with complex needs within a case management framework.
Workers at this level work under supervision within established guidelines and may take a lead role in the coordination of services and service providers. This unit applies to work in a range of health and community services contexts.
Workers at this level work under supervision within established guidelines and may take a lead role in the coordination of services and service providers. This unit applies to work in a range of health and community services contexts.
- Developer: Natalia Ezergailis
- Developer: Caroline Neilson
- Course Contact: Natalie Sims